Dec 18, 2020
Since 2020 Threw Everyone's Crisis Playbook Out the Window
Has crisis management changed because of 2020? The answer is both a convincing Yes and No. It has changed things; business continuity planning now takes greater precedence in our crisis planning structures, interpretations of “expect the unexpected” and “plan for the unplanned” have certainly taken on new meaning, this time with a vividly convincing case study; and our general appreciation of the immense speed at which things unfold now inform us (global collective for all businesses and people, not just us at Orchan) with more urgency and understanding of such urgency.
With that in mind, there have been some interesting lessons from 2020. Some of these are nicely summated in the following Forbes article, ‘Crisis Management When Everything is a Crisis’. We think 2020 fits that description pretty aptly.
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