Mar 8, 2022
Sometimes It’s Best to Stay Silent!
by Dr Craig J Selby
I don’t know the actual truth of what went on here, but I do know one thing; it’s always best to know when to shut up, especially when protecting your brand reputation.
So over the weekend a cinema screened a movie. Three quarters of an hour into the movie, it was stopped, reset, and the movie started again. In an open hall of customers.
A rather surprised customer went on to social media to highlight what had happened. Not the fact that the movie was disrupted; rather that it was restarted due to some ‘VIP’ customers. Ignoring my personal disdain for those who think in terms of us and them (plebs v’s VIPs) – the show must go on.
The post started receiving interest, and of course it spiralled from there.
Read more: https://lnkd.in/dnXxvj-j
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