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Today's Malindo Air debacle got us thinking, all afternoon in fact, as we watched the issue play out through the media and

Sep 18, 2019

Did they do a good job in handling it?

Nah. We don't think they did.

We facilitate a lot of Crisis Management practicums, and we felt that they fell flat in a few key areas.

A few basic "best practices" of crisis management seem to have been thrown out the window.

#OrchestratingChange #OrchanPR #ChangeNow #CrisisCommunications #CrisisManagement #BestPractice #Malindo #MalindoAir #LionAir #BatikAir #DataBreach

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